Client Case Study
Driving Leadership Excellence and Safety Culture at bp
Client challenge:
bp sought to enhance its safety standards and operational leadership capabilities across its global operations. The challenge required addressing diverse organizational needs, fostering a Just Culture, and designing a leadership development initiative tailored to multiple leadership levels. With the complexity of bp’s high-hazard industry, the solution had to be innovative, scalable, and impactful to support its long-term strategic and cultural goals.
Our approach:
Fenroc partnered with bp over a decade to deliver transformative projects, including:
Leadership development
Designing and delivering the award-winning Leading in Operations (LiO) program, tailored to senior, mid-level, and frontline leaders.
Cultural transformation
Implementing a Just Culture process to foster accountability and trust.
Operational enhancements:
Supporting the implementation of bp’s Operating Management System (OMS) and designing an e-CoW system to improve safety and compliance.
Strategic road-mapping:
Conducting organization design reviews and developing a ten-year organizational roadmap.
Fenroc's support in designing, developing and delivering the LiO program was a standout initiative, addressing the specific needs of leaders at all levels while embedding safety and operational excellence. The program evolved over six years and continues to incorporate feedback and innovation, maintaining a continuous improvement mindset
Impact delivered:
Fenroc’s contributions have delivered transformative results for bp:
Leading in Operations has trained over 500 leaders globally, improving leadership behaviors and operational performance across multiple functions.
External recognition of the program’s success, including the prestigious Brandon Hall Gold Award for “Best Unique or Innovative Leadership Program” in 2022.
Enhanced safety culture and leadership capabilities, supported by coaching for leaders at all levels, including Regional Vice Presidents, Refinery Managers, Offshore Installation Managers (OIMs), and Frontline Leaders.
Why the client valued working with Fenroc:
bp valued Fenroc’s deep expertise in safety and operational leadership within high-hazard industries, as well as their commitment to delivering tailored, impactful solutions. Fenroc’s ability to balance strategic insight with practical implementation ensured their solutions met bp’s unique needs while driving long-term cultural and operational transformation.
What Altera team had to say about us
"Fenroc brought innovation, dedication, and a deep understanding of our industry's nuances to every phase of their work. The Leading in Operations program has become a cornerstone of our leadership development, empowering over 500 leaders and earning external recognition for its impact. Fenroc’s partnership has been invaluable in enhancing safety, leadership, and operational excellence across bp."
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